About This App
Managing your home internet service can often feel complicated, with separate logins for billing, support, and service changes. The My CenturyLink app aims to simplify this by consolidating these functions into a single, accessible platform.
For CenturyLink customers, this app offers a convenient way to handle account tasks, from initial setup to ongoing service management and troubleshooting, providing a more streamlined user experience.
Best For
- Existing CenturyLink customers
- Users who prefer self-service options
- Individuals managing home internet bills
- Those who need quick access to support
- Parents looking for enhanced WiFi control
- Customers with Secure WiFi service
Key Features
Account Management
Easily view and pay your bill, check service status, and manage account settings all in one place, saving you time and effort when dealing with your internet provider.
Self-Install & Setup
Connect new services quickly and efficiently with guided modem self-installation, eliminating the need for a technician visit and getting you online faster.
Secure WiFi Controls
For Secure WiFi users, this feature allows scheduling internet access and pausing WiFi for specific devices, offering greater control over your home network and online safety.
Editor's Notes
- The app provides a centralized hub for most common account and service inquiries, which is a significant improvement for managing CenturyLink services.
- While the Secure WiFi features are robust, they are only available to users with compatible modems leased from CenturyLink.
User Feedback
Users generally find the app helpful for managing bills and basic account tasks, appreciating the convenience it offers.