About This App
Managing healthcare appointments and transportation can be a hassle, especially when coordinating rides or seeking reimbursement for personal travel. The Modivcare app simplifies this process for eligible members, offering a direct channel to arrange non-emergency medical transport without needing to contact a call center.
For those who prefer to drive themselves, the app also provides a straightforward way to submit mileage reimbursement claims, saving time and effort. It aims to make managing these essential services more accessible and convenient for users within participating benefit plans.
Best For
- Members with participating benefit plans
- Individuals needing non-emergency medical transportation
- Users seeking a streamlined way to book rides
- Self-driving patients needing to submit mileage claims
- Those who prefer app-based service management
- Caregivers managing appointments for others
Key Features
Schedule Rides
Easily book your non-emergency medical transportation through the app, eliminating the need for phone calls. This is ideal for recurring appointments or one-off trips, providing a convenient and direct way to arrange your travel.
Mileage Reimbursement
If you drive yourself to appointments, you can submit claims directly within the app. This feature is for eligible members, offering a simple process to get reimbursed for your travel expenses.
Manage Trips
View and manage your scheduled transportation all in one place. This allows you to keep track of upcoming rides and any reimbursement submissions, giving you better control over your healthcare logistics.
Editor's Notes
- The app requires users to have an account specifically for the app, as existing Member Services Website credentials are not compatible.
- Eligibility for services and reimbursement is tied to specific benefit plans, so users should verify their coverage.
- While the app focuses on transportation, ensure you check if all your specific benefit plan details are accessible within the app.
User Feedback
Users find the app convenient for booking rides and submitting claims. Some note the need for separate login credentials.