About This App
Navigating internal company processes, from onboarding to requesting resources, can often feel like a maze. Now Mobile aims to simplify this by providing a single point of access for various departmental requests and information.
For employees and new hires who need to interact with different departments like IT, HR, or Facilities, this app offers a streamlined way to get tasks done without needing to know the specific channels for each. It aims to make common workplace tasks more efficient and accessible.
Best For
- New employees during onboarding
- Current employees needing support
- Users of ServiceNow platforms
- IT and HR departments
- Facilities management teams
- Anyone managing internal company workflows
Key Features
Unified Request Portal
Submit requests for IT, HR, or Facilities services, such as a password reset or booking a room. This consolidates common tasks, saving you time and reducing confusion about where to go for help.
Onboarding Assistance
New hires can complete necessary paperwork and set up accounts easily. This feature smooths the transition into a new role, ensuring all essential steps are covered efficiently.
Departmental Information
Access policies or company information from various departments like HR or Finance. This provides quick answers to common questions without needing to contact multiple people.
Editor's Notes
- The app successfully centralizes many common employee-facing tasks, offering a cleaner interface than traditional web portals. Ensure your organization's ServiceNow instance is up-to-date for full functionality.
- While it simplifies many processes, the effectiveness heavily relies on how well integrated and configured your company's ServiceNow backend is.
User Feedback
Users appreciate the convenience of a single app for various work-related requests. Some note the experience depends on their company's specific setup.